Deposits made on our site will appear on your statement as Uberfanatico or Superfanatico. All payments are final. No refunds will be issued. In the event of a dispute regarding the identity of the person submitting an entry, the entry will be deemed submitted by the person in whose name the account was registered.
Customers depositing funds using a credit card may see a charge on their credit card statement labeled “international transaction fee” or similar description. The company processing credit card payments for Superfanatico may operate outside of your jurisdiction and may impose fees for international transactions.
If you are charged this international transaction fee to deposit funds into your Superfanatico account, you may contact Superfanatico at support@Superfanatico.com and request a full reimbursement of the international transaction fee. To process your reimbursement request, Superfanatico will need the following information: (i) original transaction date and amount deposited; (ii) the amount(s) of the fee(s) assessed on such deposited amount; (iii) date(s) such fee(s) was/were assessed; and (iv) a copy of your credit card statement showing such fee(s). Superfanatico reserves the right to request additional information to process your request. Superfanatico will review your submission and if Superfanatico determines that you have been charged the international transaction fee as a result of depositing funds into your Superfanatico account, Superfanatico will credit such amount back to your Account.